You keep your site and your checkout. We get you approved to take cards, in a payment account under your own name, with one dashboard for payouts, refunds and disputes. One fee per sale, nothing else.
You already have a shop and customers. What is usually missing is a way to take cards that does not get shut off in month three, and one place to see the money. That is what this is.
Created during onboarding, in your business name, with your details on the customer's statement. You are the merchant of record and the account stays yours if you leave.
Your site, your cart and your product pages stay exactly as they are. Cards, Apple Pay, Google Pay and Link, with 3-D Secure handled for you. Your buyer never leaves your checkout.
Refund from the same screen you see the sale on. When a customer disputes a charge, the evidence form comes to you and we help you fill it in before the deadline.
See what sold, what was refunded and what is on its way to your bank. Export any period for your accountant. Refunds are one click from the same screen.
The step that takes longest is not ours. It is Stripe verifying your business, and that moves as fast as you send your documents.
You show us your product. We say yes or no, and we say it quickly. If it is a category we cannot take, you hear that on day one rather than after you have built something.
You complete Stripe's verification once: business details, identity, bank account. The account is yours, in your name, and stays yours.
We connect the payment account to the checkout you already run and test it with a live transaction. You keep your site; only what happens after the buy button changes.
Customers buy, the money settles into your payment account and is paid out to your bank on the schedule you set. Our fee is deducted per sale.
These are the businesses we set up and support. If yours is not on this list, ask — but read the box underneath first.
Recorded courses, live cohorts, one-to-one programmes. Sell a single course or a whole library, with access granted the moment payment clears.
Paid communities, tiered membership, gated content. Members manage their own plan, and lapsed payments do not become your admin problem.
Anything billed monthly or yearly: tools, newsletters, retainers, ongoing support. Trials, proration and plan changes are handled.
Templates, presets, asset libraries, ebooks, software licences. Delivery is automatic on payment, so there is nothing to send by hand.
Physical goods with normal shipping and returns. Same account, same dashboard, with shipping and tax handled by the shop you already run.
Send us your product page. You get a straight answer on whether we can set you up, and if we cannot, we tell you why rather than leaving you guessing.
Card payments run through Stripe, so Stripe's rules apply to your business as much as to ours. We cannot onboard businesses selling pharmaceuticals, research chemicals or peptides, supplements that make health claims, CBD, adult content, gambling, or financial and investment services. There are more categories than that — Stripe publishes the full list.
We would rather turn you down in the first conversation than onboard you and have the account closed three months later with your revenue held. If your business falls into one of these categories, we are not the right fit and we will say so.
Easier to explain in three lines than to hide behind a quote form.
A percentage of each completed sale, fixed in writing before you go live. It depends on what you sell and your volume, and it does not change without your agreement.
Stripe charges for processing each card payment. Those costs are billed to us, not to you, and they are already covered by the platform fee — so nothing is taken off your balance a second time.
Nothing. No setup fee, no subscription, no charge for onboarding, the dashboard or support. If you have a quiet month, you pay us nothing that month.
Your rate is confirmed in writing before you go live and applies from your first sale. Stripe's processing costs are billed to us and are already covered by that rate. All figures are net and exclusive of VAT where applicable.
You are. Your business name appears on your customer's card statement and the sale is legally yours. Zelvia provides the software; we are not a party to the transaction and we do not hold your money.
Into a payment account in your own name, and from there to your bank account on the payout schedule you choose. It does not pass through a Zelvia account on the way.
You get one during setup. Card payments run through Stripe, so you complete their identity and business verification once. The account belongs to you, and you keep access to it.
Visa, Mastercard and American Express, plus Apple Pay, Google Pay and Link. Klarna and PayPal are available depending on your country and what you sell.
A platform fee per completed sale, agreed in writing before you go live. No monthly fee, no setup fee. Stripe's processing costs are billed to us and are already covered by that fee, so nothing is deducted from your balance twice.
No. You keep your site, your cart and your product pages. What changes is where the card payment is processed and where the money lands. Your customer stays on your domain through the whole purchase.
You issue refunds yourself from your dashboard. If a customer disputes a charge, you get the evidence form and we help you fill it in. Because you are the merchant of record, the decision and the outcome are yours.
Anything on Stripe's restricted business list: pharmaceuticals and research chemicals, supplements with health claims, CBD, adult content, gambling, financial and investment services, among others. We check this before you start, not after.
Most shops are live within a week. The longest step is Stripe verifying your business, which moves as fast as you send your documents.
Yes. The payment account is in your name, so you keep it, your customer records and your payout history. There is no notice period and no exit fee.
Send the form or book fifteen minutes. Either way you get a straight answer on whether we can set you up, and what it would cost.
Fifteen minutes, no preparation needed. Bring your product page and a rough idea of your monthly volume.
Book a call →A free fifteen minute call to go through any questions you have.
Prefer to write? support@zelvia.live
Zelvia